TERM & CONDITIONS
Please take a moment to read our Terms & Conditions before placing your order. By completing your purchase, you acknowledge and agree to the terms below.
1. No Refunds
All purchases are final. We do not accept refunds once an order has been placed or received.
2. No Size Exchanges
Please make sure to check our size guide carefully before placing your order, as we are unable to accommodate size exchanges.
3. Order Cancellation
Once an order has been confirmed, it cannot be cancelled or modified. Please make sure all order details are correct before completing your purchase.
4. Product Availability
All products are subject to availability. In the event that an item becomes unavailable after your order has been placed, we will contact you regarding the available options.
5. Product Color
We do our best to display our products as accurately as possible. However, colors may appear slightly different depending on your screen settings, lighting, or device
6. Product Measurements
Please refer to the size guide and product measurements provided on each product page. Measurements may have a slight difference due to manual measuring. If you are unsure about which size to choose, feel free to contact us via chat for a size recommendation. We’ll be happy to assist you in finding the best fit.
7. Order Issues
If you receive an incorrect or damaged item, please contact us within 24 hours of receiving your order. Kindly provide your order number along with videos of the issue so our team can assist you accordingly.
8. Shipping
Once your order has been handed over to the courier, the delivery process is under the courier’s responsibility. Delays caused by the courier are beyond our control.
Thank you for understanding and for shopping with us. ♡